Manage your medical equipment maintenance
in one integrated system
A unified platform for medical equipment maintenance: engineer assignments, documented work, work orders and preventive maintenance.
Spreadsheets are no longer enough to manage medical equipment
Biomedical engineering departments face growing pressure from standards and audits, while the available tools are either foreign and complex, or basic and disconnected.
Overdue preventive maintenance
Without reminders and scheduling, equipment misses its preventive maintenance dates — and that shows up in quality audits.
Exhausting manual reports
Preparing KPIs (MTTR, MTBF, availability) by hand eats the team's time and arrives late when it's needed.
Scattered spare parts and contracts
No clear view of stock or contract expiry dates, leading to equipment downtime and unplanned costs.
One platform for the entire medical equipment lifecycle
From registering an asset and scanning its QR code, through maintenance, notifications and contracts, to reports and KPIs.
Corrective maintenance
Open fault reports and track them to closure, highlighting critical devices that are down and orders past their response time.
Preventive maintenance & checklists
Automatic PM schedules and customizable checklist templates for each device type, with alerts before they fall due.
Notification center
Real-time alerts for urgent faults, due preventive maintenance and spare part shortages — all in one place.
Asset management
A complete record for every device: classification, location, status and maintenance history — with QR labels and color-coded status labels.
QR + status labelsSpare parts & purchase requests
Inventory management with automatic deduction on use, reorder alerts, and an organized purchase request cycle.
Manufacturer & supplier directories
Organized databases of manufacturers and service providers, linked to equipment and contracts.
Maintenance contracts
Track contracts, service providers and expiry dates, with early renewal alerts and each contract linked to the equipment it covers.
Reports & KPIs
Ready-made maintenance reports and KPI dashboards: MTTR, MTBF, availability and PM compliance to support quality requirements and audits.
Users, departments & locations
Role-based permissions and a complete structure of departments and locations to assign work precisely.
The full device lifecycle
Acceptance inspection for new devices, demo and loan devices with an exit date and evaluation, a recall and quarantine path, through to the retirement committee form.
PM measurements and calibration
Checklist templates with measurements and minimum and maximum limits judged automatically, plus a register of test instruments with their calibration dates. An instrument past its calibration is refused.
Official forms, ready to print
A4 forms on your facility's letterhead: acceptance inspection, device incident report, training record and per-device maintenance reports, plus labels at your printer's exact size with Zebra support.
Vendor performance
Each company's on-time rates against the contract's response and repair times and its PM due dates, with a clear rating (committed, needs follow-up or late) and an alert when a vendor runs late.
Field work from the phone
Engineers see their tasks on their phone, scan the device QR with the camera, and record field notes and handover with their sign-off and signature, with an encrypted draft kept when the connection drops.
Backups and permissions to protect your data
What every healthcare facility needs most: certainty that its data is safe and fully under its control. MedFix delivers that by design.
Automatic backup
Regular backups of facility data, with restore when needed.
Recycle bin
Deletion is soft — any deleted record can be restored within a set period before it is permanently removed.
Your data belongs to your facility
Your data is yours alone and is never shared or used for any other purpose — and you can export it at any time.
Role-based permissions
Each user sees and edits only what concerns them, under a precise roles and permissions system.
Not promises — this is the actual system
Inside MedFix — the same sections, indicators and alerts your team sees every day.
All your department's indicators on one screen
Asset health, active faults, PM compliance and expired contracts — live, the moment you sign in.
- Equipment status breakdown (working / partly working / down / inactive)
- Alerts for urgent faults and low spare parts
- Live data updates
Every fault report has an owner, and none gets lost
Follow corrective maintenance work orders from the first report to closure, with clear priorities and alerts for overdue orders or orders with no action taken.
- Instant indicators: urgent, open, on hold, past SLA
- A list of work orders with no action taken
- Assign each order to an engineer and track repair time
A complete inventory of your medical equipment in one register
Every device with its asset number, model, manufacturer, department, operating status and warranty end date — with Excel import and export to update the inventory quickly.
- Status of every device: working, partly working, down
- Import and export the inventory via Excel
- A QR label for every device
From requesting a part to issuing it — in one cycle
Spare part requests are linked to the work order and the device, and move through approval, purchase order and delivery until issued, with continuous stock tracking.
- Clear stages: request, approval, purchase order, delivery, issue
- Stock tracked against each part's minimum level
- Reorder alerts when a part runs low
KPIs that support quality requirements
Get MTTR, MTBF, availability and PM compliance in reports ready to print and export — no manual calculations.
- Mean time to repair (MTTR) and mean time between failures (MTBF)
- Equipment availability (uptime)
- PDF and Excel exports ready for auditors
No contract expires without you knowing
A register of all maintenance contracts and service providers, with early renewal alerts and each contract linked to the equipment it covers.
- Track start, end and renewal dates
- Link each contract to its equipment and service provider
- Alerts well before a contract expires
A full screen for the biomedical engineering room
Show your department's status on a TV or wall screen in one click: urgent faults, due maintenance and low parts — refreshed automatically every minute with no intervention.
- Day and night modes, with full screen for continuous display
- New reports with no action yet appear instantly
- The same numbers as the dashboard, with no extra setup
Any staff member reports a fault by scanning the code — no account needed
Every device carries its own QR label. A nurse or department technician scans it with their phone and an instant maintenance report opens, linked directly to the device — no sign-in and no paid user seat.
Scan the label
Each device has a unique QR code linked to its data and location.
Describe the fault
A simple form filled in seconds from any phone.
Reaches biomedical engineering instantly
A work order is created automatically and assigned to the right technician.
Why 
instead of generic maintenance systems?
Most maintenance systems are general-purpose and weren't designed for medical equipment. MedFix was built for it from the ground up.
One plan — every feature, no complexity
A fully managed cloud platform, with no infrastructure or server maintenance on your side. Pay monthly, or save with an annual subscription.
- Every module: assets, maintenance, spare parts, contracts, reports
- Full KPI dashboards (MTTR / MTBF / availability)
- QR reporting for unlimited reporters
- Continuous updates and automatic backups
- Support during business hours, with critical issues handled around the clock
Ready to boost your biomedical engineering department's efficiency?
Book a free demo and see how MedFix simplifies your equipment maintenance in minutes.