1. Introduction
This policy explains how the MedFix platform uses cookies and similar technologies when you visit the website or use the system. By using the platform, the user agrees to the use of cookies in accordance with this policy unless they disable them through their browser settings.
2. What are cookies?
Cookies are small text files saved on the user's device when visiting the website or using the system. They help improve performance and provide a more efficient and secure experience.
3. Types of cookies we use
a. Essential cookies
Used to enable the system's core functions, such as: signing in, identity verification, session management and security protection. These cookies cannot be disabled without affecting how the system works.
b. Functional cookies
Used to remember user preferences, such as: language, display settings, dark or light appearance, and interface options.
c. Analytics cookies
Used to understand how the system is used and to improve performance by collecting general, non-identifying statistical information.
d. Security cookies
Used to detect suspicious activity and help prevent unauthorized access to accounts.
4. Data cookies may collect
This may include: IP address, browser type, device type, pages used, session duration, and the date and time of the visit. This data is not used to directly identify the user unless necessary for security or legal purposes.
5. Managing cookies
Users can control, delete or disable cookies through their browser settings. However, disabling some cookies may result in: being unable to sign in, some system features not working, or reduced security or performance.
6. Third-party cookies
Some supporting services or technical infrastructure providers may use their own cookies when providing services related to the MedFix platform. These cookies are subject to those parties' own privacy policies.
7. Changes
MedFix may update this policy from time to time. Any updates will be published on the website or in the system, with the effective date updated.
8. Contact
For any questions about this Cookie Policy, you can contact MedFix through its official contact channels.
Website analytics preferences
The public MedFix website uses Google Analytics 4 only after you allow optional analytics cookies. You can decline or change your choice using Cookie preferences in the footer. We measure page visits and selected actions such as trial clicks and demo requests. Our tracking code does not send form contents, email addresses, phone numbers, or URL query strings. Google Analytics processes usage and device information. Declining analytics does not prevent you from using the website or sending a request.