Is the system made specifically for medical equipment?
Yes. MedFix is designed specifically for medical equipment maintenance, includes preventive checklist templates and supports quality requirements — unlike generic maintenance systems.
Does it support quality and health accreditation requirements?
Yes. The system provides complete documentation of maintenance work, plus reports and KPIs that support quality and health accreditation requirements in general.
How does QR reporting work?
Every device carries a QR label; any staff member scans it to open an instant maintenance report linked to the device, with no account or paid user seat.
Is there a trial period?
Yes, the subscription includes a 14-day trial with a full money-back guarantee.
What's the difference between monthly and annual billing?
Exactly the same features; monthly is 990 a month, and annual is 9,900 (equal to 825 a month), saving two full months.
How do I get started with MedFix?
Click "Get started" to register your facility on the platform and try it free for 14 days, or Try the platform right away with a ready-made trial account filled with fictional data.
Can I import my current equipment inventory?
Yes. You can import your equipment inventory from an Excel file instead of entering each device by hand, then link devices to departments and engineers.
Can I export my data?
Yes. The platform lets you export records to Excel and print reports, and the Backup & Data Recovery Policy explains how data export works.
Can I cancel my subscription?
You can cancel renewal before the due date, and your subscription stays active until the end of the paid period. Details are in the Cancellation & Refund Policy.
How do I contact support?
From the Support page: open a support ticket, or reach us on WhatsApp or by email at support@medfix.pro. Support is available Sunday – Thursday, 9 AM – 5 PM, and critical issues are received around the clock.